Frequently Asked Questions
Find answers to common questions about our home decor and custom framing.
How long does it take to process my order?
Standard processing time for custom frames and home decor is 3-5 business days before shipment.
Can I preview my custom photo print before it ships?
Yes, our online editor provides a real-time digital preview to ensure your layout is perfect before checkout.
What materials do you use for your frames?
We use high-quality, sustainably sourced wood and premium canvas to ensure lasting durability and a timeless aesthetic.
Do you offer international shipping?
Currently, we ship to the United States and Canada. We are working on expanding to more countries soon.
Can I change my order after it has been placed?
Because our products are custom-made, changes can only be made within 2 hours of order placement.
How do I hang my Smallwoods frames?
Most of our frames come with pre-installed hanging hardware or are designed to be hung directly from the frame lip.